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Refund Policy

Have a test run before buying

One of the amazing facts of ThemeDev is, all our products have a live demo so that you (our customers) can check what you are purchasing. We advise you to carefully learn about the available features and functions to investigate our plugins. We can also investigate our plugins and ask questions via live chat, social media, or blogs. Our expert and professional engineers are always available to answer any questions related to our products. You are even allowed to contact us via email at support@themedev.net.

Main points about refund policy:

  • If you ask for a refund, it will be processed as soon as possible. In some cases, we may ask for the scope to resolve the issue for you.
  • Refunds will be applicable within 30 days of product purchasing date. After 30 days no refund will be provided.
  • Refunds are not applicable for discount products, upgrades or renewals. If our products (existing features) doesn't work properly, we'll refund as soon as possible.
  • We may refuse to refund those customers who misuse or misbehave with our products and services.
  • Before purchasing products follow up all the necessary information. If a customer misses an important info and asks for a refund on the basis of this, the refund will not be applicable for the customer.

Acceptance of this Policy

You should carefully read the refund policy and other information about the goods before making a purchase. This demonstrates your understanding of the policy, terms, and conditions. And before placing an order, accept these. If you disagree with the terms and conditions, we ask that you refrain from placing an order with us.

You qualify for a refund if any of the aforementioned requirements are satisfied. Contact us at support@themedev.net , and we'll get back to you in two business days.

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