Next Video Reviews 11min Read

How to Collect Video Testimonials from Customers

By Mehrin Ferdous Meem Reviewed by: Ayub Ali Sep 9, 2024
Human Written

If you are a business owner and want to collect effective video testimonials from your customers then you are in the right place. In this blog, you’ll learn about the importance of video testimonials and the ways to collect them. 

Nowadays people believe more about what they can see than what they hear. They always prefer to trust a brand with some loyal reviews.  In this case, if a brand collects video testimonials from customers for their products, it becomes more trustworthy for others.

So,  here comes the necessity of collecting video testimonials from your customers to build trust and make your company a popular brand. Video testimonials are more powerful to showcase authentic customer experience and offer a personal touch that written reviews can’t match.

Now as a business owner, you may think about the ways to collect video testimonials from your customers in the easiest way. You can get the solution here.

In this blog,  we will guide you through the process of collecting video testimonials from your customers step by step. We will introduce you to one of the newest but user-friendly video review plugins. 

Just keep reading.

Advantages to Collect Video Testimonials from Your Customers.

If you are interested in collecting video testimonials and reviews from your customers then you have to know how these actually help. When you are clear about the advantages you can make the best use of them.  

Let’s explore some reasons why you should think of collecting and showcasing video testimonials.

  • Video testimonials offer a personal touch that enhances credibility and fosters trust in your brand.
  • Seeing and listening to real customers share their experiences makes your testimonials more genuine and relatable.
  • Video content is more engaging than text, holding viewers’ attention and making your brand more memorable.
  • Viewers remember 95% of video content compared to just 10% of written text, ensuring your message sticks.
  • Through video testimonials, viewers can read facial expressions that don’t use voice model language. All of these can connect emotionally and can share better experiences
  • Testimonial videos can increase conversions by up to 80% by effectively showcasing the benefits of your products or services.
  • It is easy to collect video testimonials from customers through a simple recording process.
  • These plugins allow for seamless integration and display of video reviews on your website, enhancing visibility.
  • Video testimonials can be collected and displayed across various pages and platforms, including e-commerce and course sites.
  • Manage and organize video testimonials efficiently using intuitive dashboards and filtering options.
  • Allows for both live recording and manual uploads, accommodating different customer preferences and technologies.
  • Use shortcodes to easily position review collection buttons and video displays anywhere on your site.
  • Video testimonials can lead to a significant boost in revenue by influencing purchasing decisions and driving traffic.
  • Showcasing video reviews can improve your brand’s reputation and attract more customers through positive feedback.
  • Repurpose video testimonials for social media and other marketing channels to further amplify their impact and reach.

Introducing an Effective and Quick Way to Collect Testimonials from Customers

Creating effective video testimonials can be approached in two main ways. 

While inviting clients to a studio for a professionally produced testimonial may seem ideal, it often involves high costs and can detract from the authenticity of the testimonial. Clients may feel uneasy on camera, and an overly polished video might not resonate with potential customers. Instead, many businesses find it more practical and sincere to ask clients to record their testimonials using their smartphones, as it allows for a more genuine representation of their experiences.

To facilitate this, businesses or brands like yours can use video review plugins like Next Video Reviews for WordPress. These tools help collect and manage video testimonials, ensuring proper branding and tracking performance. 

For example, if you use Next Video Reviews, you can easily collect effective video reviews from your customers on your selected website page. It can attract more new customers to buy your product or service. 

How to Collect Video Testimonials and Reviews From Customers: A 4-step Guide

You can collect and display video testimonials or text reviews through your website so that your repeat customers and new audience can either leave testimonials or check existing testimonials on your website. This will help you gain more active and potential customers which can grow your business. 

To show the video testimonial portion on your WordPress website you need to install a feasible plugin. So, you have to choose a user-friendly plugin for your WordPress website to add a video testimonial section to your website without any hassle.

Let’s explore how to install a video review and testimonial plugin, collect video testimonials from customers, and display testimonials on a page.

Step 1: Install and Activate Plugin 

To collect video testimonials first of all you need to get a perfect plugin for your website.  The plugin must have all the necessary features for video testimonials. In this blog,  we will install an efficient and user-friendly video testimonial plugin, Next Video Reviews. 

Now that you’ve got the plugin, let’s start the installation and activation process.

To install the plugin after you get it from its official page, you need to go to the Plugins section of your WordPress admin panel.

Plugin tab

Now click on the Add New Plugin button.

Add new plugin

Then go for the Upload Plugin button.

Upload plugin

Select Choose File option to insert the .zip file of the plugin.

Choose file

Now click on the Install Now button.

Install Now

Then, activate the plugin.

Activate Plugin

You can now see the plugin in your existing plugins list.

The Next Video Review plugin

Step 2: Display Testimonial Button

It’s time to display the video testimonial portion on your created page. You can display the video review section in three ways. The two ways are given below: 

  1. Using Shortcode
  2. Using Gutenberg blocks
  3. Using Elementor blocks

We are going to show you using the method of Gutenberg locks in this blog.
First of all, you need to create a website page where you want to display the video testimonial button.

However, let’s show you a new page for this blog. 

Go to your WordPress admin dashboard select the Pages tab and then go for Add New Page.

Page creation

A new page will redirect you to a section where you can insert your page title.

Add Page title

Provide a title for the page where you want to display the video testimonial section.  Then select the Publish button.

Leave your review page title

Now you need to click on ‘+’ icon to add a Gutenberg block. Here we’ll add a Video Review button through the Gutenberg block.

Block inserter

Search for the Next Video Review button to select it.

Next review button

The video review button has been added to the page. Save the changes and check this from the front part of the page.

Next review button

To create a video review, your customer has to click on the Next Video Review button from your website page where you displayed the video preview button.

Front page next review button

Then to create a video review, your customer needs to click on the ‘Video’ icon.

Video review button

To start the video, your customer needs to click on the following ‘Video’ icon.

video button to start video

The customer can pause the running video if needed and start it again.

Pause video button

To start the paused video click on the ‘Start’ icon. 

Start button

After finishing the video to recheck it, your customer can view the full video before uploading it.

Recheck video button

If the video is not okay, then the customer can create a video again by selecting the ‘Video’ icon.

Reshoot the video review

After completing a proper review video, he can submit it using the ‘ Tick’ icon.

Submit button

He can also download the video if he wants to save it for himself.

Download video button

Here, the video is successfully submitted. 

Submit video successfully

When the video review is submitted, as a user you need to publish the review from the WordPress admin dashboard, for this go to the All Reviews page from the backend.

All reviews

Now you can find the unchecked box of video reviews.  

Check the review boxes

You need to check the box to publish the video review.

Publish the reviews

Step 3: Display Testimonials

Now we’ll show you the way to display testimonials. For this, go to your created page where you want to display the video testimonials and search for the Next Review Overview from the Gutenberg block. Then select the Next Review Overview block. After the changes click on the Save button.

Next review overview

From the front of the page, you can see the video review testimonials. 

Next review overview display

You can set up the type of reviews like it can be text reviews, video reviews, or all types.

Review type setting

You can also you can fix the column number from Layout Settings.

Set column number

Step 4: Setup the Features 

In the above discussion, we discussed the way to collect video testimonials using a plugin. Now we will focus on the features and functionalities of the video testimonial that serve you the necessary functionalities for creating a perfect video testimonial section in your WordPress website.  You need to know the ways to organize and decorate your video review section to make it more user-friendly and simple for customers to provide their valuable reviews in the shortest time.

Let’s explore some basic features.

Review Settings

In the general section, you can find the review settings features. From here you can enable the Video R2eview Setting which will fix how you would like to collect the reviews.

Review settings

You can set up the features for the review showcase which contains the shortcut to display the video review portion,  showcase column, and per page limit. Don’t forget to  save the changes

Review showcase

You can also set up the style-related features for the Review Button and Review Showcase section.

Review style settings

Recorder

In the recorder section, you will find the video recorder configuration.

Recorder settings

Text Review

In the Text Review section, you can find the options for the number of reviews that you want to show, disable the review title, and other Display settings.

Text review settings

Floating 

From this section, you can fix the review button’s floating position.

Floating settings

Integration 

You can access the section to set up the Custom prototype like setting up the button text, icon, etc. You can customize your WooCommerce, Easy Digital Downloads, and Tutor LMS-related settings from the Integration page once you install them. 

Integration settings

Why Choose Next Video Reviews Plugin to Collect Video Testimonials?

The Next Video Reviews plugin for WordPress simplifies the process of collecting and showcasing customer feedback through video. It offers various configuration options that allow you to customize the video review system to your website’s specific needs. This flexibility makes it easy to integrate video testimonials, which can enhance the user experience and build trust with your audience.

A key feature of Next Video Reviews is its user-friendly video recorder. Customers can start recording their testimonials with just two clicks. It makes the whole process simple and accessible. The plugin also allows them to preview, submit, download, or re-record their videos. This streamlined process encourages more customers to provide feedback, resulting in high-quality testimonials that businesses can use to increase engagement and credibility.

The plugin’s compatibility with popular WordPress tools like WooCommerce, Easy Digital Downloads, and Tutor LMS makes it a versatile solution for various websites. By embedding video testimonials across different pages, you can significantly boost your business credibility and drive higher conversion rates. The Next Video Reviews plugin is a powerful tool to enhance brand trust and encourage growth.

Final Words

Collecting video testimonials is a great way to build trust for your brand. It helps to make the process simple and encourages more customers to share their experiences. These testimonials can greatly enhance your marketing.

Using tools like the Next Video Reviews plugin makes collecting testimonials easy. It helps gather high-quality videos that speak directly to potential customers. Simple and accessible tools make a big difference.

Authentic video testimonials are valuable assets. They drive engagement, boost conversions, and strengthen your brand’s reputation. Start collecting them to see the positive impact on your business.

You May Also Read

If you enjoyed this article, please subscribe to our YouTube channel. We provide WordPress video tutorials. You can also follow us on and Facebook to keep up with the newest updates, news, and special deals. 

next3offload

Build better WordPress workflows with ThemeDev

Explore plugins, guides, and tools crafted for growing WordPress businesses.

Explore ThemeDev
Mehrin Ferdous Meem
Written By

Mehrin Ferdous Meem

Mehrin is a content writer of ThemeDev who prefers to write about tech products, travelling, health, food, lifestyle, marketing, technology etc. She also works for creating video. She has completed her Bachelor's degree in Computer Science and Engineering. Her hobbies include blogging, reading, cooking etc.

Keep Reading

View All
Best WordPress Plugins for Agencies in 2026
WordPress 27min Read

Best WordPress Plugins for Agencies in 2026

Managing one WordPress website is easy compared with managing twenty, fifty, or a hundred. At agency...

Read Full Article
Mir Mamun
Mir Mamun Aug 15, 2026
How to Start a Home Cleaning Business in 2026
Cleanly 12min Read

How to Start a Home Cleaning Business in 2026

Starting a home cleaning business in 2025 is a great way to earn money with low startup costs. More ...

Read Full Article
Mehrin Ferdous Mim
Mehrin Ferdous Mim Feb 3, 2026
Local SEO for Salons – How to Rank #1 in Your City
Salonly 19min Read

Local SEO for Salons – How to Rank #1 in Your City

Let’s imagine a scenario: a client is scrolling on her phone, typing “best hair salon near me.�...

Read Full Article
Editorial Staff
Editorial Staff Sep 22, 2025

Get WordPress Growth Tips Weekly

Join ThemeDev readers getting practical WordPress, plugin, and business growth resources delivered to their inbox.