Collecting reviews and ratings is important for growing a cleaning business. Positive reviews build trust and attract more customers. They also improve your visibility online, helping more people find your services.
There are many ways to gather reviews from your clients. You can ask for reviews after each service or send follow-up emails. Tools like the Cleanly plugin and the Next Video Reviews make it easier by automating the process and offering both text and video options.
Encouraging clients to leave reviews is key to getting more feedback. In this blog, we’ll discuss how to collect reviews for cleaning business. It’ll save you time and help you to gather more reviews for your service.
Let’s get started
Why Reviews and Ratings Matter for a Cleaning Business
Reviews and ratings are crucial for a cleaning business because they build trust and credibility. When potential clients see positive feedback from others, they feel more confident in choosing your service. Good reviews show that you are reliable and can deliver high-quality cleaning.
They also help boost your online presence. Reviews improve your rankings on search engines like Google, making it easier for people to find your business. More visibility means more potential clients checking out your services.
Reviews provide valuable insights for improving your business. By listening to customer feedback, you can identify areas for improvement and make necessary changes. This helps you continuously offer better service, leading to more satisfied customers and positive reviews.
Let’s explore the reasons that matter for having reviews on your cleaning service providing business.
- Reviews build trust and show that your cleaning service is reliable.
- Positive reviews help more people find your business online.
- Many customers look at reviews before choosing a cleaning service.
- Reviews give useful feedback on what you can improve.
- Good reviews help your business stand out from competitors.
Ways to Collect Reviews for Your Cleaning Business
Collecting reviews for your cleaning business is important for building trust and attracting more clients. There are several effective ways to gather reviews from satisfied customers. Here’s how you can do it:
- Ask for reviews from your clients after completing a job.
- Follow up with emails or texts to remind clients to leave feedback.
- Add review requests on invoices for a simple reminder.
- Use social media to ask clients to share their experiences.
- Provide direct links to review platforms like Google or Yelp.
- Offer incentives like discounts for leaving a review.
- Tools like the Cleanly plugin or The Next Video Reviews help automate the process, making it easier for clients to submit reviews, including video testimonials.
How to Collect Reviews Easily for Your Cleaning Business
The easiest way to collect reviews for your cleaning business is using a review plugin. Plugins automate the process, making it hassle-free for both you and your customers. By integrating a plugin, you can automatically send review requests after each service, saving you time and ensuring consistent feedback collection. This not only simplifies the process but also boosts your online presence with valuable customer testimonials.
The Cleanly plugin’s Review and Rating addon is a perfect solution for collecting reviews. It streamlines the process by automatically requesting client feedback and displaying their reviews on your website. This helps you build trust with potential customers while showcasing the quality of your services.
Step 1: Install the Plugin
To access the Review and Rating addon by Cleanly, you need to first install and activate the Cleanly plugin. You check the blog How to Install and Use Cleanly Plugin in WordPress to learn about the installation process of the Cleanly plugin.
Step 2: Install the Addon
To add the Review and Rating addon by Cleanly, you have to go to the Plugins >> Add New Plugin after purchase and download.
Then click on the Upload Plugin button.
Now select the Choose File button.
After inserting the Cleanly Review’s .zip file click on the Install Now button.
Activate the Review and Rating addon by Cleanly plugin.
Here in the plugins list, you can find the Cleanly plugin and Review and Rating addon by Cleanly plugin.
Now you can see the Cleanly Booking tab and its functionalities. You can setup all the functions including Review from here.
Step 3: Activate all Necessary Functions
In the Cleanly Booking >> Settings tab you can find the Review section.
Enable the switch to display and collect Reviews from the customer dashboard.
You can also use the shortcodes to showcase the review and review overview.
You can setup the necessary functionalities from Review Settings and Display Settings.
Step 4: Setup My Account Page
To show the review button and collect reviews you need to first organize the My Account page. For this go to the “+” icon to access the Gutenberg block.
Search for the Cleanly My Account block and insert it.
Now in another block insert the Review Cleanly block and save it.
From the front page of My Account, you can see the customer dashboard and a section to provide feedback.
Step 5: Collect Reviews from Clients
When your client books a service and enjoys the service, he can provide feedback from his customer dashboard.
After confirming a booking, he can enjoy the cleaning service on his required date and time,
If he is satisfied or wants to share his experience with the cleaning service, he can provide feedback from his My Account >> Orders page.
He can give a rating as well as provide a text review of his experience. This kind of feedback will be helpful in encouraging other clients to know about the quality of the cleaning service.
A client can also update his feedback.
As an admin, you can check the reviews from your WordPress dashboard’ Cleanly >> Reviews section.
Step 6: Display Review Overview
You can also display the review overview. For this, you need to go to the page where you want to show the review overview and insert the Review Cleanly block from the Gutenberg block. We’re adding the overview to the Review page.
Now save all the changes.
You can see the reviews on the front page.
How to Collect Video Testimonials for Cleaning Business
Gathering video testimonials for your cleaning business is an excellent way to create a personal connection with potential customers. Unlike text reviews, video testimonials let satisfied clients speak directly about their experience, adding authenticity and trust. These videos can effectively highlight the quality of your services and leave a strong impression on future clients.
An efficient way to collect these testimonials is by using the Next Video Reviews plugin. This tool simplifies the process, allowing customers to easily upload their video reviews directly to your website. With minimal effort, clients can share their positive experiences in a format that stands out.
The Next Video Reviews plugin also helps you manage and showcase these video testimonials, making it easy for site visitors to view them. Displaying real feedback in video form builds trust and reinforces your business’s reputation.
Learn More: How to Collect and Display Video Reviews for Your Business
In summary, video testimonials offer a unique and impactful way to engage new customers. Using the Next Video Reviews plugin streamlines this process, helping your cleaning business stand out and grow through authentic client feedback.
5 Ways to Encourage Clients to Leave Reviews
Collecting reviews is essential for growing your cleaning business. Positive reviews help build trust, attract new clients, and improve your online presence. When potential customers see feedback from happy clients, they feel more confident in choosing your services.
Encouraging clients to leave reviews doesn’t have to be difficult. With the right approach, you can make the process easy and convenient for them. From asking directly to using automated tools, there are simple ways to collect valuable feedback that can help your business grow.
Let’s explore the 5 ways to encourage clients to leave reviews.
Ask directly after the service: Timing is key. Right after completing a job, ask clients if they’d be willing to share their experience. A personal request can feel more genuine and prompt action.
Send follow-up emails or texts: Not everyone will leave a review on the spot. A polite reminder through an email or text can nudge them to take a few minutes to leave feedback.
Offer incentives: Encourage reviews by offering small incentives like discounts on future services. This motivates them and gives them a reason to use your service again.
Provide direct links: Don’t make your clients search for where to leave a review. Provide direct links to your Google or Yelp page, making the process quick and easy.
Use a plugin to automate the process: Plugins like Cleanly or The Next Video Reviews simplify review collection, automating reminders and allowing clients to leave text or video reviews with ease. This removes any barriers and increases the likelihood of getting feedback.
Final Words
Collecting reviews and ratings is essential for building trust in your cleaning business. The easiest way to do this is by using a review plugin, which automates requests for feedback after each service. This ensures you gather consistent reviews without extra effort.
The Review and Rating addon by Cleanly is a great tool for your cleaning business. It automates review collection, prompting customers to leave ratings after the service. This helps you gather feedback easily and display it on your website.
In conclusion, using the Cleanly plugin addon simplifies review collection and boosts your online reputation. Positive reviews from happy customers will attract more clients and help your business grow.
